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Privacy Policy

Effective Date: 28 September 2025

At KGM Refrigeration, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Who We Are

KGM Refrigeration Ltd Based in UK & UAE Website:www.kgm-refrigeration.com Contact: sales@kgm-refrigeration.com

2. What Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, company name

  • Technical Data: IP address, browser type, operating system, referring URLs

  • Usage Data: Pages visited, time spent on site, interactions with forms or downloads

  • Communication Data: Emails, contact form submissions, and other inquiries

We do not collect sensitive personal data such as health, biometric, or financial information.

3. How We Use Your Data

We use your data to:

  • Respond to inquiries and provide customer support

  • Process requests for quotes, product information, or technical documentation

  • Improve website functionality and user experience

  • Send occasional updates about new products, case studies, or industry insights (only with consent)

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Consent: When you opt in to receive communications

  • Contractual necessity: To fulfill requests or agreements

  • Legitimate interest: To improve our services and maintain website security

5. Data Sharing & Third Parties

We do not sell your personal data. We may share it with trusted service providers who assist us in operating our website, managing communications, or analyzing usage — all under strict confidentiality agreements.

6. Cookies & Tracking

Our website uses cookies to enhance user experience and gather analytics. You can manage cookie preferences via your browser settings. For more details, see ourCookie Policy.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to processing

  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at info@kgm-refrigeration.com.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law.

9. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Last Updated: 28 September 2025 For questions or concerns, please contact info@kgm-refrigeration.com

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